Knowledge Base Administration Guide

Signature Priority

Signatures can be dynamically prioritized by users.

  • This lets users prioritize signatures, and view them in priority order.

This feature can be customized to any number of priority choices.

Example

Signature priorities

Changing Signature Priorities

Only Managers/Admin Users can change signature priorities.


Admin: Enabling Priorities

To enable priorities in Simscope, add a list of priority name/values to your simscope.config file.

For example, this configures 3 priorities:

[sigs]

# Signature priorities
priorities = "Low:1"
priorities = "Medium:3"
priorities = "High:5"

Limitations:

  • Each signature's priority value is set globally, so if one user changes a signature's priority, other users will see that same priority.